Wednesday, January 14, 2009

TIME WARNER MEETING

We had our Time Warner sales rep. here Tuesday answering questions. He started out on the wrong foot by being an hour late. He didn’t have any bundling prices to hand out because there seems to be none since we already have the $49.99 Standard Service (Basic and Expanded Basic Service) being taken out of our condo fees at under $11. Don’t take this wrong because as you can see our Standard Service being paid in our condo fees is so low, any item at its price below which makes up a bundle still appears lower that their packaged bundle special prices for this area.


Services

Analog Cable Packages Cost Per Month
Basic Service $22.00
Standard Service (Basic and Expanded Basic Service) $49.99
It is my understanding that this is what we pay in our condo fees

Digital Cable Package (HD) Cost Per Month
Standard Service, Digital Basic, 48 CD-Quality Music
Choice Channels, Free on Demand, access to Video On
Demand, access to Pay-Per-View & the On-Screen
Interactive Program Guide
$51.99
This was said to be available to us for $15 a month.

The rest below seems to be the price for what you want to add.
Digital Premium Services Cost Per Month
Digital HBO Multiplex (15 screens)* $14.99
Digital Cinemax Multiplex (12 screens) $9.99
Digital Showtime Multiplex (14 screens)* $14.99
Digital TMC Multiplex (4 screens) $9.99
Digital Starz! Multiplex (10 screens)¨ $12.95
Double Feature -Choice of 2 Premiums $24.99
(Excludes Cinemax and TMC together)
Movie Mogul (All Premiums) $39.99
*Includes screens of HDTV, which require High Definition
Receiver, available from Time Warner Cable
¨Starz! On Demand not yet available

Below is the site to show what programs you get for what package or service


http://www.timewarnercable.com/MediaLibrary/4/53/Content%20Management/Products%20And%20Services/documents/RGV%20FINAL.pdf


Digital Services Cost Per Month
Navigator (Includes on-screen guide, Music Choice) $4.00
Digital Cable $6.99
Movie Service $6.99
Mas Canales $6.99
Sports Service $6.99
High Definition Service* $6.99
Sports/HD* Package $11.99
Family Choice $12.99
All Access TV Tier (Includes Movie Service, Sports Service
and HD* Service)
$17.99
Digital Video Recorder Service (DVR) $9.99
High Definition DVR Recorder Service (HD DVR)* $9.99
Digital Additional Outlet Fee $1.50
*Includes screens of HDTV, which require High Definition
Receiver, available from Time Warner Cable

Video On Demand Cost
Premiums On Demand* $6.95
New Releases $4.99 each
New Releases in HD $5.99 each
Library Title $1.99 each & up
Adult Programming $11.99 each & up
*Must subscribe to matching premium multiplex to receive
Premiums On Demand

Equipment Cost Per Month
Addressable Receiver $7.68
Non-addressable Converter $.55
Remote $.31
CableCard $2.99

High-Speed Online Services Cost Per Month
High-Speed Online Service $44.99
Wireless Home Networking* $9.99
Road Runner Turbo (Add-on)* $9.95
*Price is additional to regular High Speed Online monthly rate.

Digital Home Phone Services Cost Per Month
Unlimited local and long distance throughout Texas, across the U.S.,
Canada, Puerto Rico and most U.S. territories; Caller ID, Call Waiting, Call
Waiting ID and Call Forwarding
Digital Home Phone Service $44.99
Digital In State Phone Texas $39.99
Digital Local Phone $34.99
Digital Home Phone Service Voice Mail $3.95
Unpublished Phone Number $5.50
International OnePrice Calling Plan* (Add-On) $19.95
*International OnePrice Calling plan is available to customers who
subscribe to any Digital Phone calling plan and Digital Cable
and/or Road Runner High Speed Online. Up to 1,000 minutes
allowed per month on calling Plan to over 100 countries.

Service Protection Plan Cost Per Month
Total Home SPP (Video/HSD/Digital Home Phone) $4.95

Installation One-time Charge
Video Installation $39.99
High Speed Online Installation $39.99
Digital Phone Installation $39.99
Truck Roll $39.99
Installation of Unwired Homes (New Unwired Homes) $59.99
Port Number Fee $20.00
Activate and certify existing wired outlet – same trip $15.99
Additional Outlet (at install) $19.99
Additional Outlet (separate trip) $39.99
Addressable Change of Service $1.99
Transfer within serviceable area $19.99
Wireless Home Networking Installation $49.99
Additional Computer Wireless Home Networking
Installation
$49.99
Wall Fish $49.99

Fees One-time Charge
Field Collection Fee $15.00
NSF Fee $30.00
PPV Movie or Event Convenience Fee $5.00
Late Payment Fee (30 days) $2.95
Late Payment Fee (45 days) additional $2.00
Early Equipment Return Fee $15.00
In Person Transaction Fee $2.00
Call Center Payment Fee $2.00

Unreturned Equipment Fees One-time Charge
Non-Addressable Converter $100.00
Addressable Analog Converter $200.00
Digital Receiver $200.00
DVR-Enabled Receiver $350.00
HD DVR-Enabled Receiver $450.00
High Definition Receiver $450.00
Remote Control $20.00
Cable Modem $100.00
Phone Modem $200.00
CableCARDTM $100.00
Wireless USB Adapter/NIC Card $35.00
Dongle $50.00
USB Cord/Ethernet Card/Component Wires $50.00
Modem’s Power Pack $15.00




3 comments:

Anonymous said...

AUUUUUHHHHH UMMMMMMMM AUUUUUU
OKAYYYYY! Does it come with popcorn?

Anonymous said...

we didn't learn a thing at that presentation, what a dolt that rep is!!!!!! when is due to come back and give us some usable info?

Anonymous said...

Use the "Read mor on this article" hyperlink at the bottom of this lead in and ALL the T/W info was there. Most people were so busy grabbing all the freebies like a Shark feeding frenzy that not much got done but "SOMEHOW" Joey got the info and it is posted.