Sunday, June 07, 2009

Since this was such an important matter I thought it odd that there was nothing purposely mentioned about the general manager’s recent retirement at our last Coffee with the Directors. Afterwards I reckoned they were just saving this for the Regular Board Meeting so certain Directors could have an opportunity to point out some of our GM’s fine points, accomplishments, and say how such an asset he was to our community. Wrong, there was nary a word.
Why was that?


Was the GM’s retirement not mentioned because it might stir the pot a little with questions from the audience? Possibly a question like why was the highest paid and most important appointed overseer to Village operations be allow to drop everything, pack it up, and leave our Park high and dry in giving everybody just a two day notice?


Could another stirring questions be why our Board is apparently so content about it? Shouldn’t they be troubled with having our Village be put in such a potentially compromising position?

By per chance the most stirrable question the Board might have had to hear in bringing up this retirement subject was somebody asking if this tale about he either had to retire or be fired was true. The GM has since given every indication the retirement was his idea and anything other than that is false. So now we all know that story was false and couldn’t be the real reason for this short notice.

Virtually every legitimate business seems to have a standard notice requirement of two to four weeks. That’s for even the most menial laborers, but everyone knows we aren't talking about a Whataburger worker here; this is the head guy in charge of maintaining and running a multi-million dollar corporation, your Long Island Village.


To my knowledge the GM has never disclosed to the owners any pertinent reasons as to why his retirement couldn’t have started after thirty to sixty days. Why didn't our Board ask him to stay or have Aramark tell him to stay until he was replaced instead of both allowing what seems to be a worthless two day notice. A timely notice is something that most people do consider to be a common courtesy and a good business practice? Why was this left to be allowed?


Isn't there something written in Aramark’s rules spelling out just how an employee should give them a notice? Isn’t there something in Aramark’s contract with our Park that indicates Aramark will provide a notice with a reasonable amount of time for any managerial changes?


It also seems that since his retirement, our Park has afforded him every courtesy, from advertising for his retirement party on channel 18 to displaying it on the marquee for over a week. He was also given all the ample space needed to write his sparkling green farewell speech in new LIV newsletter?


One might think it would have been appropriate to at least make it an official mention into the Village minutes, as they did with our previous general manager (Dave Fletcher) when his managerial services with LIV was being terminated. That’s right, Dave was canned by the Board and Aramark found it prudent to provide candidates for the Board in time to have a replacement waiting in the wings to take over.
So one must ask, what’s wrong with this picture?


Should not our Board be all over Aramark like a wet suit about this instead of thanking them for taking only four weeks to bring them a whole one person to interview? Aramark’s incredulous decision in allowing this notice go uncensored and then showing this somewhat cavalier attitude afterwards with replacement makes one really need to ask if they are doing all they can in looking after Long Island Village’s best interests.

Our new Board will hopefully do what we all wish Directors to do, and that’s to make our park a better place by their thought-out actions and error free decisions. It would be extremely beneficial to our Village if every candidate that’s being considered would be required to hold a C.M.C.A. qualification. The feeling is that it would be a mistake in hiring someone without this certification because it encompasses a pro active twenty first century managerial education in running every operational aspect efficiently within a condominium association type structured community. In other words, he/she is more qualified and familiar in how to do this job.


One should believe that it would be so irresponsible for our Board to let this end up being a one and done interview affair. Most owners though feel this Board will support the owner’s best interests and methodically interview a group of candidates before making their decision.


I can’t wait to see who fills this most important void in our Park and hear the reasons of why he/she was selected over all the other candidates. I would hope that this replacement will be held accountable for their actions.

Any comments?






40 comments:

SOS said...

Very well said...
You have brought up several issues that have been discussed throughout the park.
Hopefully, residents will request information about this from the BOD.

Anonymous said...

OH my sakes, is that our LIV.. Very very nice picture!

LD is not the manager anymore.
Goodbye too!
It didnt matter what he did, we didnt like him as a manager.
To much friction.

I think some of us are still in shock hes gone. He is, we are improving.

Nice picture! Look at those trees the green grass WOW!
The rainbow.. OH I think we reached the other side!

Anonymous said...

I don't get it! you and 95% of this blog wanted the gm gone , now he is gone and you are still whining and complaining


I certainly hope his replacement does not have an opportunity to read this drivel before he, she accepts the position

Anonymous said...

Well put! This should all be voiced at the June Coffee &/or BOD meeting. Thanks for the timing, otherwise the July "sojourn", to avoid some BOD members default of seats, would have delayed this until August, or later!???

Anonymous said...

As for the piece in the newsletter:

Who should we believe LD or our lying eyes!!!!

Anonymous said...

To "whining and complaining" --

Many of us did want LD gone. However, not all our problems at LIV have ended with his removal. I don't see how caring about what happens to our little community is whining and complaining. ANYONE in a position of power at LIV should be held accountable for his or her actions. You just only thought LD was our only "problem." Well, wake up!

Anonymous said...

Re: Any Comments?

Yes, a couple...

First, you're absolutely correct...Aramark would never leave a client hanging, they would always have an "ace in the hole" ready to play if their other "Ace" got trumped! Unless of course, the situation warranted otherwise; ie. circumstances warranted an immediate change. Immediate changes are seldom required however, unless wrongdoing or other circumstances come into play!

Secondly, I disagree with your requirement of a C.M.C.A. certification...because any idiot who studies a very brief required course can obtain that certificate. I'd much rather see someone with REAL WORLD experience, and MATURITY, rather than a PAPER certificate, manage the association's affairs.

Joey said...

Before you can receive a CMCA certification, it requires you successfully complete a Professional Management Development Program. It was never said experience wasn’t a major factor, because it is. It just those owners have expressed some additional education that specifically focuses on this type of business structure which also requires them to continue their education with additional course work every two years to maintain their certification.

Anonymous said...

RE: CMCA...It just those owners have expressed some additional education that specifically focuses on this type of business structure...

Agreed - additional education and certification should be a factor, just hate to see it be a REQUIREMENT that might exclude otherwise very qualified candidates.

Anonymous said...

Who ever gets hired needs to be educated in every aspect of this park regardless.
This person needs to know about ground maintenance, pool maintenance, and infrastructure maintenance.

Anonymous said...

And, please, whomever is hired, may he or she be a pleasant person to talk to. Not one to yell at a vendor who is just putting away heavy boxes for the office staff. One who is willing to work with all vendors, builders and owners. And, please, please, DO NOT ALLOW HIM OR HER TO LIVE IN LIV!!!

Those of you on the Board: you must step up and not allow PB to run the show and select our new manager. She does NOT know what is best for our Village!!! She is NOT the only Board Director we elected.

Anonymous said...

Personal knowledge of what it takes just to MAINTAIN a golf course indicates a special person is needed here. Some time ago the Tribal Council at Pine Ridge, S.D. established a 2 year school to train Groundskeepers for Golf courses. The waiting list to hire one of their trainees was years! Agriculture, Horticulture and treatment of the Special Grasses used on Golf greens and fairways comes into play! Option 2 is to get a Professional Greenskeeper!

Anonymous said...

Well, Wednesday will certainly, and hopefully throw some light on the exceedingly important topic(s) in this article! If not, we are in trouble!!!!

Anonymous said...

I believe that will be on Sat. morning. Director Pelletier didn't get it changed back to a Wed. meeting.

livblogger said...

Why is LD's picture still displayed in the Rec Hall?
He is NOT the GM anymore, get it out!

Anonymous said...

Maybe the "PLAN" is to dump Aaramark for failure to timely provide a new GM, and rehire the "Experianced" one thus eliminating the need to remove the photo!???? The "Savings" to LIV would be the lever and then it would be back to "BUSINESS" as usual and ONLY the BOD could Fire/Retire the GM! As they say in the BIG EASY: Let(ing) the good times roll!!!

Anonymous said...

There is no way that the BOD would dump Aramark. This park HAS to have a management company. We're saving money right now by NOT having a GM. Things are running smoothly enough with Armando in charge, even with LD hanging around.
Why do we have to have a GM? Armando is the Facilities Manager and Aurora is the Business Manager. Why spend money on a GM? Armando and Aurora could be Co Managers!

Anonymous said...

Re Things are running smoothly enough with Armando in charge

Yes, keep Armando in charge, then finally he'll be accountable for all the crap that got blamed on the GM. All the complaints that were blamed on the GM were usually in the areas that Armando was responsible for...grounds, pools, roads, cleaning, etc.

Full time LIV resident said...

RE:Yes, keep Armando in charge,

Pools,cleaning and etc, I thought LH was the manager for that. Oh, I forgot that no one would know that since the ex-GM said LH didn’t report to him. The ex-GM didn’t want to be accountable for anything. At least Armando will give more straight answers when asked, something our ex-GM couldn’t do at all. He should not be on any committee that deals with LIV's welfare.

livresident said...

RE: Keep Armando in charge, then finally he'll be accountable...

Because LD kept Armando connected to him, he was NOT allowed to do his job.
LD needs to get a life and get out of LIV.

Anonymous said...

RE: "Because LD kept Armando connected to him, he was NOT allowed to do his job."

Amazingly, there's still a faction that defends Armando's incompetence...regardless of the facts! And when the new GM is hired, they'll then blame all of Armando's incompetencies on the new GM, claiming it's the GM's job to make Armando do Armando's job properly, instead of realizing that it's ARMANDO who is responsible for doing ARMANDO'S job properly!

Anonymous said...

If in fact Armando is not doing his job it is up to the GM to see that it be done. If not, the Gm has the responsibility to let Aramark know and they need to need to deal with Armando. That is why we have a GM.
I don't believe the problem is Armando. Many of our employee just need the proper guidance. If that would happen LIV would be a wonderful and happy place.
Re. the whipping boy. PB was a big problem before and continues to be. Yes, we wanted change not the same old blabbermouth control freak.

Anonymous said...

Wrong... Armando has learned to play the game very well as an Aramark employee. The lack of pride in his work is evident - look around.
He bad-mouthed Dave and then Larry to gain popularity with the owners but demonstrated the same laziness and disregard for our money as the others. He is just like them. Another pea in the Aramark pod.

When is Les leaving? What does Les do? What is his salary?

Anonymous said...

RE: PB was a big problem before...
A more truer statement could not be said!
She says the people spoke through the election that they wanted a fresh start, but here we are with the same 'old stuff', she continues to dominate the BOD with her 'lawyerese'.
She needs to go away.

Anonymous said...

Interesting...
Did anyone notice how LD/CD didn't acknowledge or speak to Aramark DM, Mark Halstead?

Another tidbit to show that LD didn't just happen to 'retire' with 2 days notice.

Anonymous said...

re: interesting

HERE GOES ANOTHER RUMOR!!!

Anonymous said...

Has anyone, especially the Treasurer, checked the payroll records to see if LIV is still paying for LD? Like his stored-up vacation time, or unused sick days etc?

You might find his unused vacation time being charged to the unit he was last assigned to - LIV! LIV might be paying him thousands of dollars to sit on his butt and be retired! Better check on this!

Anonymous said...

Yeppers, and not only unused vacation time, but what about severance package? Searching on Google, apparently Aramark offers severance packages of several weeks to several months of severance pay! Better check to make sure LIV ain't paying this!

Anonymous said...

I'm telling ya, if I find out we've been paying LD since he "retired" May 1, I'm gonna go BALLISTIC...butt-stomping, axe-wielding, shotgun-blasting, nuclear-explosion BALLISTIC! (in a manner of speaking of course, not literally)

Anyone care to join me?

Anonymous said...

RE: Interesting:

Not only did I notice LD & CD keeping a very cool distance from Mark Halstad, but I noticed the same thing last month. No eye contact, no acknowledgment before or after the meeting. In fact, the D's kind of scurried in during the pledge. Humm.. do you think there could be bad blood between the two? By the way....that is not a rumor, that is a fact! I saw it myself.

Anonymous said...

re: yeppers


if I am not mistaken we have a contract that specfies what we pay Aramark per year, what they do with it doesn't have a bearing on us

Anonymous said...

As Artie used to say on Laugh In:
Verrrry Intelesting!!!!!
Any words on a new GM yet?

Anonymous said...

regarding "we have a contract..."

Yeh but...has anyone ACTUALLY CHECKED on this? Has anyone CHECKED to see if his built-up vacation time has, or has not, been charged to LIV since his departure? Has anyone CHECKED to ensure that LIV is NOT being charged for paying any severance pay to LD since his departure? Or is everyone happy with being ostriches with heads stuck in the sand?

Anonymous said...

micro management just isn't the way to go

Anonymous said...

What on earth is "Micro" about the many thousands of our dollars that could be involved if we are being charged for all the forementioned "bennies" for a GM that was escorted to the door, one way or another! Wakey!Wakey!!!

Anonymous said...

It's not micro-management, it's a simple Yes or No question - has anyone (ie. board) checked on this issue?

If board can't answer simple question, something's not right. Here are three possible answers to help get the ball rolling:

1. No, we haven't checked yet, but will and let you know our findings.

2. Yes we checked, and confirm we have not been charged for any such payment benefits for the previous GM.

3. There's no need to check, we already approved the payment of such charges to LIV.

Anonymous said...

It is time we all get on the bandwagon and contact our do nothing board of directors, that let PB run the show and run over them. and tell them to get their heads on straight and stand up to PB. I can't imagine they all allow PB to run over them. It seems it is always her way or no way. Why?
What are they so afraid of?
I am beginning to smell a bigger rat.

Anonymous said...

You voiced your questions anonymously here...are you willing to ask those questions at the next Coffee? It's only simple if you are willing to ask.

Anonymous said...

re: it's not


have you asked a board member any ?'s ? that should be your first step instead of bitching here!!

Anonymous said...

re; "three possible answers"

I'm betting my chips on answer #3:
"...we already approved the payment of such charges..."